Change Management

The failure of change project

CX-Ray, Change project, Change management

It might come as a cliché, but to survive, a company must change constantly. The economy presses organizations to evolve, as hard as nature pressures animals. New rivals arrive to the market, consumers emerge and vanish, new product demands claim attention, jams and conflicts need solutions, processes are to be optimized and recessions to react […]


How to Drive Change Successfully

CX-Ray, Change management

The shocking fact about change management initiatives is that 70% of them fail. Furthermore, 60% of these projects do not fully meet their objectives. Be it installing new technology, downsizing, restructuring the organization, or trying to shape the organizational culture, the statistics are the same. IBM has surveyed 1,400 individuals who were responsible for designing, […]


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